As the operator of the Hardhitter mobile application (hereinafter referred to as the "Application"), we are fully aware of the importance of user information security. We will take corresponding security protection measures in accordance with the requirements of laws and regulations to protect your user information security and controllability .
We have formulated this Privacy Policy and specifically remind you: We hope that you will carefully read and understand this Privacy Policy (hereinafter referred to as “this Policy”) before using the “Hardhitter” mobile application and related services so that you can make appropriate choices.
Through this policy, we will explain to you the types of personal information we will process (including the collection, storage, use, processing, transmission, provision, disclosure, deletion, etc., the same below), purpose, method, retention period, security measures, and the impact of refusing to provide personal information on the use of certain non-basic functions.
By using or otherwise accessing this application , you acknowledge and agree to the applicability of this policy. If you have any questions, comments or suggestions about the content of this Privacy Policy, you can contact us through the contact information disclosed in " 10. Contact Us" of this Privacy Policy.

● The information you provide to us when registering this application (including your region, email address, name, phone number, etc.);
● Information you provide to us when using this application, or information generated when using these services (including time and service details of service use, service records, etc.);
● We need to obtain information about your current geographic location when you use this application ( you may be asked to grant us permission to access your mobile device's geolocation data );
● any other information relating to transactions conducted through our mobile applications (including your name, address, telephone number, email address and credit/bank card details); and any other personal information you choose to send to us.

Cookies are small text files that are loaded onto a user's device or read by their browser when they visit certain websites.
To provide you with an easier and safer user experience, we may store small data files called Cookies on your computer or mobile device when you use our services. Cookies usually contain identifiers, site names, and some numbers and characters. Cookies also remember your personal preferences (such as login name, language, IP address, device model, operating system, mobile platform, web pages or websites visited directly before or after using our website, etc.), so that your interaction with the website is safe and fast. All of this is done under the protection of information anonymity.
We use this information to determine whether a registered user is already logged in, to improve service quality and optimize user experience.

2.1. The personal information you submit to us through this application will be used for the purposes specified in this policy in the relevant services of this application.

2.2. We may use your personal information to:

● To administer our App and Website;
● Customize our Apps and Websites for you;
● To enable you to use the services provided by our App and Website;
● To provide you with the services purchased through our Application;
● Send you email notifications;
● Send you push notifications;
● Send necessary SMS or web messages to your mobile phone (if you no longer need SMS, you can notify us at any time);
● To handle your enquiries and complaints regarding or about our App and Website;
● Verify compliance with the terms and conditions for the use of our App and Website.

4.1. Information we collect may be stored and processed in any of the countries in which we operate, and transferred between those countries to enable us to use the information in accordance with this policy.

4.2. You expressly consent to the transfer of personal information as described in this Policy.

5.1. Personal information that we process for any purpose shall not be kept for longer than is necessary for that purpose.

5.2.In the following special circumstances, we will still retain files (including electronic files) containing personal data:

● to the extent we are required to do so by law;
● If we believe such documents may be relevant to any ongoing or prospective legal proceedings and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud protection and reducing credit risk).

6.1. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

6.2. We will store all personal information you provide on our secure (password and firewall protected) AWS servers.

6.3. All electronic financial transactions conducted through this website will be protected by encryption technology.

7.1.We may update this Policy from time to time by publishing a new version on our mobile applications and websites.

7.2.You should check this page from time to time to ensure that you agree to any changes to this Policy.

8.1. You may instruct us to provide you with any personal information we hold about you; such information may only be provided upon provision of appropriate proof of identity.

8.2. We may retain the personal information you request to the extent permitted by law.

8.3. You can instruct us not to process your personal information for marketing purposes at any time.

8.4. You can request to delete your account and all personal information from our system. To do this, please log in to this application and select the "Deregister Account" option on the Personal Center page. If you cancel your account, you will not be able to log in to this application or view historical information because the system has cleared your account information and personal information.

9.1. You can review and update your personal information in your account on this application.

10.1. Hardhitter (Hong Kong Haihuide New Energy Company) operates this application.

10.2. New Mandarin Centre, 14 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong , Email: app01@hardhitter.cn